Purrra Payment Policy
At Purrra, we are committed to providing a secure and convenient payment experience for all customers.
1. Accepted Payment Methods (GMC Compliant)
We accept the following major credit cards and secure digital payment methods. All payments are processed securely through trusted, PCI-compliant payment gateways.
-
Credit/Debit Cards: Visa, Mastercard, American Express, Discover.
-
Digital Wallets: Shop Pay, Google Pay, and Apple Pay.
2. Payment Security
-
All transactions are encrypted using SSL technology to ensure your personal and financial information is protected during transmission.
-
We do not store your credit card details on our servers. All payments are handled by secure, PCI-compliant payment processors.
3. Payment Timing and Currency
-
Payment is required at the time of purchase. Orders will not be processed or shipped until payment has been successfully received.
-
All payments are accepted in United States Dollars (USD).
4. Transaction Issues
-
If a payment fails or is declined, the order will not be processed. Customers will be notified immediately and can attempt payment again or use an alternative payment method.
5. Refunds & Cancellations
-
Refunds for canceled orders or returned items will be processed using the original payment method.
-
Refund processing is initiated by Purrra within 3–5 business days of receiving a returned item or approving a cancellation. The final time for the credit to post to your account may vary depending on your bank or payment provider.
6. Contact Information
| Method of Contact | Detail |
| Email: | support@purrra.store |
| Phone: | (786) 735-2002 |
| Address: | 7901 4th St N, St. Petersburg, FL 33702, United States |
| Correspondence Note | (This address is for business correspondence only.) |
| Business Hours | Monday - Friday, 9:00 AM – 5:00 PM (EST) |