Shipping Times
All orders are processed and dispatched within 1-3 business days of purchase. Once your order ships, you’ll receive an email with a tracking number so you can follow its journey.
Our standard delivery timeframe is approximately 5-7 business days, depending on factors such as carrier logistics, customs, and destination location.
All shipments are fully insured, ensuring your package is protected in transit.
If your order has not been delivered within 30 days of the order date, please contact us at support@purrra.com with your order number — we’ll issue a full refund and you may keep the item if it arrives later.
Contact Us:
If you have any questions about your delivery or need assistance with shipping, please contact us at:
Shop Name: Purrra
Live Chat: Available on our website
E-mail: support@purrra.com
Phone: +1 (786) 735-2002
Address: 7901 4th St N, St. Petersburg, FL 33702, United States
Business Hours: Monday - Friday, 9 am to 5 pm (GMT-05:00)